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19th April 2019

New Wolsey awarded most welcoming theatre accolade


The New Wolsey Theatre, Ipswich received the Most Welcoming Theatre Award at the annual TMA (Theatrical Management Association) Theatre Awards UK at the awards ceremony earlier this evening at London’s historic Guildhall.

Theatre Awards UK are given to honour creative excellence and the outstanding work seen on stages throughout England, Scotland, Wales and Northern Ireland. The Most Welcoming Theatre Award recognises the New Wolsey’s achievement in customer relations and services both front-of-house and backstage, including the development and implementation of access policies.

In accepting the award, Chair of the New Wolsey Board David Edwards, said;

“It is an honour to accept this reward on behalf of the staff and management of the New Wolsey Theatre. At the New Wolsey there is genuine investment in giving every audience member an experience to cherish, on and off stage. This ideology emanates from Chief Executive Sarah Holmes and Artistic Director Peter Rowe and is central to the way the theatre operates at every level. This award recognises and applauds the efforts of every single member of the team including our volunteer ushers. Thank you all for being the best at what you do. I’m very proud of you all.”

New Wolsey Chief Executive, Sarah Holmes said;

“I’m so, so proud of my staff and our wonderful team of volunteers and thankful to everyone who voted for us. It’s an honour to receive this award from the Theatrical Management Association which represents the whole of the theatre industry. When we opened the theatre twelve years ago with support from Arts Council England, Ipswich Borough Council and Suffolk County Council we set out to create a space where audiences and artists would be looked after and we promised to listen and respond to our audiences. This award is confirmation that we have taken this commitment to heart and proves that we have sustained our efforts. Our immediate priority, in addition to maintaining the level of customer care we have clearly achieved, is to improve access back-stage and in doing so to make the entire building accessible to everyone.”

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