Ipswich Citizens Advice ready to help private renters with housing problems
With more people renting privately than ever before, Ipswich Citizens Advice is calling on renters to contact the charity for advice if they face a housing problem.
Last year Ipswich Citizens Advice helped 167 people with a problem relating to a privately rented home.
The top three most common issues for people across Ipswich were:
● tenancy deposits
● letting agents
One private renter turned to Ipswich Citizens Advice because her landlord had refused to carry out essential repairs. After she asked the Environmental Health Officer to visit the flat she was served with an eviction notice.
Research by national Citizens Advice also shows that many homes in the private sector can fall short of basic standards.
A YouGov survey of over 2,000 private renters in England found that a number of renters live in homes with disrepair. In some cases the problem can be long-running, existing before people move in.
The charity found that 47% of those living in our region experienced mould or damp in their current home.
A further 40% of renters in the region had to put up with a broken heating system and 18% had to deal with a rodent or other animal infestation.
Nicky Willshere, Chief Executive of Ipswich Citizens Advice, said:
“Homes should be a haven, rather than the source of stress.
“Many renters can come up against disrepair issues, but having a home in good working order is the very least that renters can expect. They shouldn’t feel like they have to put up with problems such as mould or a rat infestation.
“With the private renting population at an all-time high it’s important that people know they can get help with housing problems from Ipswich Citizens Advice by contacting the Adviceline on 0300 330 1151or attending a drop-in session here at 19 Tower Street between 9.30 and 2.00 on Monday, Tuesday, Thursday and Friday and between 9.30 and 12.30 on Wednesday.”