Greater Anglia is helping people travelling by rail to and from the Latitude festival in Suffolk this month by having extra staff on hand at Diss railway station.
Latitude is taking place from Thursday 22 to Sunday 25 July at Henham Park, Suffolk, and the nearest rail stations are Diss and Halesworth.
Shuttle buses operated by Latitude Buses will run between Diss railway station and Henham Park.
Additional staff will be on hand at Diss to help customers with travel and ticket information.
James Steward, Greater Anglia’s Area Customer Service Manager, said: “Travelling by train is one of the most sustainable forms of transport. We’re very pleased to help festival-goers attend Latitude this year. We are always happy to support local events wherever possible and practical.
“We will do as much as we can to help people travel, however we are expecting services to be very busy. Passengers should allow more time for their journeys.”
To avoid queueing to buy tickets, passengers are advised to get them in advance online or via the Greater Anglia app to reduce their waiting times at the station. People can charge their phones for free using the plug points in the waiting room at Diss station.
To save money, groups of three or more people can travel using Groupsave to get a discount of one third off the cost of each ticket – but groups must travel together for all of their journey.
New, longer trains are now running on lines to Diss, so festival-goes can travel in comfort. Greater Anglia’s new trains have free wi-fi, plug sockets, and more seats.
Rail services are expected to be busy over the weekend of Saturday 24 and Sunday 25 July with Latitude festival, Dunwich Dynamo cycle event and a football match at Ipswich Town.
Greater Anglia has many measures in place to keep customers safe such as enhanced cleaning and sanitisation, good on-board ventilation with air regularly refreshed either by air conditioning systems or by doors and windows being opened.