Greater Anglia has introduced a new service which allows customers to arrange their own refunds online. Self-service refunds are now available to passengers who have purchased their Smart Card tickets via Greater Anglia’s app or website. Traditionally customers who purchased tickets via the website or app would need to email or call the company’s Smart
Greater Anglia has been named Train Operator of the Year for the second year running at the Rail Business Awards. Judges praised the operator for improving punctuality to record levels, transforming services by bringing in brand new trains, delivering station improvements and ticketing initiatives, and focusing on community relations work. Greater Anglia also won the
A countywide team dedicated to tackle criminal threats and challenges that emerge in a particular local area is making a positive impact. The Neighbourhood Crime Proactive team or ‘Kestrel’ team which was formed in August 2020, continues to play important role in supporting the force’s capability to dynamically deploy into a particular area for a
East Suffolk Council has launched a new £2 million business grant scheme for the hospitality sector as it continues to support local businesses through the pandemic. The new Hospitality Payment scheme offers further financial support to hospitality businesses in East Suffolk which continue to be severely impacted by the ongoing restrictions set by the Government
Police are appealing for witnesses to an incident where a dog fatally attacked a swan. The incident happened at Martlesham Creek off Sandy Lane at Martlesham on Saturday 27 February at about 1.40pm. A member of the public states that while walking on a footpath he saw a dog off its lead in the river.
In response to the challenges faced by local communities during the pandemic, East Suffolk Council is planning to freeze its element of council tax for the coming year. East Suffolk Council’s draft budget for the 2021/22 financial year, which was approved by Cabinet on Tuesday 2 February, will see an overall spend of £129 million
MENTA has increased their range of new business and sole trader support for those looking to become their own boss.
Greater Anglia saw punctuality leap by almost 15% last year, with over 40,000 more services running on time than in 2019, figures reveal. Annual average punctuality has now reached a record 92.97%, beating the previous high of 92.77% achieved in June 2013. And 2021 has got off to a good start with over 94% of
Over 80 people were arrested by police in Suffolk during the annual Christmas campaign highlighting the dangers of drink and drug driving. The month-long initiative, which began on Tuesday 1 December and ended on Friday 1 January, ran in conjunction with a UK-wide operation led by the National Police Chiefs’ Council. It saw officers carrying-out
The Ipswich ‘Tru Plant’ Witches will compete in the Premiership in 2021 after plans for the upcoming season were confirmed following the latest British Speedway discussions. The Witches will take their spot in the top tier of British Speedway alongside Belle Vue, King’s Lynn, Peterborough, Sheffield and Wolverhampton with plans to begin the season on