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09/04/2021

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Posts by: Ipswich24

Self-service refunds for Greater Anglia rail passengers

Greater Anglia has introduced a new service which allows customers to arrange their own refunds online. Self-service refunds are now available to passengers who have purchased their Smart Card tickets via Greater Anglia’s app or website. Traditionally customers who purchased tickets via the website or app would need to email or call the company’s Smart

Train operator Greater Anglia

Greater Anglia named Operator of the Year

Greater Anglia has been named Train Operator of the Year for the second year running at the Rail Business Awards. Judges praised the operator for improving punctuality to record levels, transforming services by bringing in brand new trains, delivering station improvements and ticketing initiatives, and focusing on community relations work. Greater Anglia also won the

kestrel logo

Kestrel team making positive impact

A countywide team dedicated to tackle criminal threats and challenges that emerge in a particular local area is making a positive impact. The Neighbourhood Crime Proactive team or ‘Kestrel’ team which was formed in August 2020, continues to play important role in supporting the force’s capability to dynamically deploy into a particular area for a

Extra support for East Suffolk businesses

East Suffolk Council has launched a new £2 million business grant scheme for the hospitality sector as it continues to support local businesses through the pandemic. The new Hospitality Payment scheme offers further financial support to hospitality businesses in East Suffolk which continue to be severely impacted by the ongoing restrictions set by the Government

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